BBB For Consumers

A Guide to the Ontario C.P.A.

The new Ontario Consumer Protection Act, 2002 came into force on July 30, 2005. The act applies to consumer transactions if either the consumer or the business is in Ontario.

To simplify, the act covers five areas:
A) The right to cancel certain contracts within 10 days. This includes the following types of contracts:
B) Prohibited Practices
C) Internet and Remote Contracts:
D) Final price not to exceed estimate by more than 10%
E) LeasingRead More